Tag Archives: Disability

#GAAD: On CAPTCHA

Posted on by John

Today, May 16, is Global Accessibility Awareness Day. Its purpose is to increase awareness of and understanding around why sites and components of sites need to be accessible. Of course complete accessibility refers to much more, ensuring that all areas of life are available to persons with disabilities. But I think this day has a primary focus of digital and web accessibility. In that spirit, I want to show what can happen when the various accessibility issues have not fully been addressed.

I made a post way back in 2006 in Live Journal, (remember that? Almost 20 years ago now!) In this post, I railed against CAPTCHA, which stands for Completely Automated Public Turing Test to tell Computers and Humans Apart (Taken from This site.) First, that’s a mouthful. And second, it has been the vain of my existence since its inception. In those days, those of us who were totally blind were pretty much left out of the experience entirely. This meant that, for example, we could often not sign into websites that had put CAPTCHA in place, because we couldn’t “type the characters you see on the screen.”

Eventually, and I’m sure with a lot of elbow grease and advocacy, web developers began to understand that there were a significant number of individuals who were being barred from accessing their products because of this spam-fighting tool. So they answered the call by creating audio CAPTCHA, where words or numbers are spoken aloud, often with some kind of noise in the background to make it harder for computers to pick up what is being said. The voice is also usually not completely clear. And this works for a lot of totally blind people, meaning they are able to “pass the test” and get done whatever it is they are trying to accomplish.

The problem? What happens if you have little or no hearing and partial or total blindness. I am totally blind and significantly hard of hearing, so even the clearest spoken language can be hard for me to follow. If they deliberately make it hard to understand what is being said, I will be lucky to get, say, two of the five words they say correct.

I had this happen just yesterday. While trying to complete a recovery of my Microsoft Outlook account (I locked myself out because I couldn’t remember the password, another issue about which I could write an entire entry,) I encountered one of these lovely CAPTCHA. I switched from visual to audio and must have tried eight different sets of words before I gave up in frustration. I’ll have to get that sorted eventually, but at least I’m still receiving email to my account. I assume it will be lost if for some reason I log out of my Outlook.

Ovviously, this can cause much bigger issues if one cannot access a site that uses either visual or audio CAPTCHA, and as far as I know deafblind individuals don’t really have a way to get past it without sighted assistance. I did try to have some of the various AI solutions locate and read the characters on the screen, but I don’t think they are easy enough to discern.

I guess I’m wondering why we even use these methods, in the age of two-factor authentication. Maybe a code could be texted to a user’s phone? I know this would not be a complete solution as some folks do not have phones that can read text, but it would allow many more to have easy access.

Alternatively, I’ve seen some sites that ask relatively easy math questions for the person to solve to prove their humanity. Whatever the case, I hope people continue to be aware of this issue and the very real stumbling block it puts in some people’s path.

Freeing Refreshable Braille for More Access

Posted on by John

Many in this era worry that the advent of digital audio technology will mean the end of braille as we know it. And there is already some truth to this, as very few totally blind people know or read braille as it is. But and I’ve seen this frequently in my training, those who depend heavily on audio to consume written content often are less able to spell correctly, which may well affect their ability to gain employment. Given the degree to which the cards are already stacked against us when it comes to getting jobs even without this challenge, we need to gain every advantage we can in any area.
These days, the answer to being more able to read materials in braille without having to produce the paper and take up the space this medium requires is to use a refreshable braille display. I’ve had a few of these devices, from the Braille Lite I got way back in the late 90s during my college career to the Brailliant BI 40 received from the I Can Connect program for deafblind individuals. And in 2020, I of course got the Mantis Q40 display I’ve written about a few times in this journal. And each of those devices opened up more of the written word in ways I could not have imagined.
The problem with these displays is and has been their expense. Most of us blind folks can hardly afford $2, 3, or $4,000 to get even a low-end display. Happily though, at least in the U.S, the National Library Service for the Blind (NLS) is making refreshable braille available for any eligible blind individuals. You have to be enrolled in the library for services, as I am, and call your regional library to request one.
There are two models of NLS Ereaders, as they are known: one provided through Humanware and another through Zoomax. I think you get the brand of reader that your library has available, so I received the Zoomax machine.
These models contain 20 braille cells, which is as much space as I had on my Braille Lite but only half the 40 cells on my other units. Reading with 20 cells is certainly doable, but it requires a lot more pressing of the panning buttons to advance through a single braille line. I’ve found though that as I practice I’m already getting better at it. My Mantis is currently on the fritz and I don’t know when or if I’ll ever see it again, so having this option so quickly available is vital to me being able to continue my work. I also like that it has a handy carrying case with magnetic snaps that keep it closed, which is kinda cool!
This reader is primarily designed to download and read NLS BARD books. However, it can connect via Bluetooth to your smartphone, and USB to the PC. It’s got an SD Card reader, and USB C port for the PC and a USB A port for a flash drive. I love that such a small unit contains so many ports.
It’s a pretty good device on the whole. The only issue I really notice, and this may be only in my unit, is that the battery gauge is unreliable. It says I have 50% charge, then 77%, then 19%, then 54%, so I can’t really tell how much juice it actually has. This is not a big deal though, as I’m usually close enough to a charging port at all times. I even have a portable battery I can plug in.
I am happy such a program exists. If you would like to take advantage of it, again just call your regional library and ask if they have an NLS Ereader. There was a slow roll-out, but they were at least hoping that all states would have units by the end of 2023. And happy reading!

“The Sign for Home” Examines Life and Challenges for a DeafBlind Individual

Posted on by John

Recent high-profile cases have shone a spotlight on issues regarding disability and independence. To what degree should one make decisions about one’s life, even if not fully able to perceive the world in what is deemed a “normal” way. Should family be able to basically dictate how a person is to live, simply because they believe they are protecting the individual from harm, thus possibly denying access to choices that other adults expect to have?
In his debut novel The Sign for Home, Blair Fell addresses this issue in a novel way. First, we have Arlo, a DeafBlind individual who resides with his devout Jehovah’s Witness uncle and receives information via a Tactile American Sign Language (TSL) interpreter who professes to believe the same. Arlo, wishing to explore possibilities in writing, enrolls in a class at a Poughkeepsie (NY) community college where he meets Cyril, another interpreter who accidentally or on purpose opens Arlo to a whole new world.
This writing class, taught by an unusual professor from St. Kitts, leads Arlo to explore parts of his past that he had been forced to shut away because his uncle deemed them sinful. These included an encounter with a deaf girl while he attended the School for the Deaf that led to his being sent to live with said uncle in the first place.
As the story unfolds, we learn that things with this girl are not as they seem. Arlo had been told one story about “the event” that ultimately ended their blossoming love affair, but… well as it turns out everyone has their secrets and lies. As the truth is revealed and Cyril and his associated cast of characters make Arlo more aware of possibilities regarding independence, he begins to push back against his uncle and Molly, the initial interpreter. This eventually leads to his seeking total freedom from his uncle’s guardianship.
Arlo and Cyril are primarily featured, with Arlo’s perspective being second person present and Cyril’s first person past. Both of these methods allow the reader to connect deeply with what is going on, offering a different set of feelings based on each. The former seems designed to ensure that one feels the experience of DeafBlindness and coping with a world neither heard nor seen insomuch as one can truly experience this, while the latter aims to allow access to the complicated emotions involved in helping Arlo deal with change.
At points during this novel, I as a DeafBlind person worried that the portrayal of Arlo made life for those living with these disabilities seem too simplistic and/or sad. Arlo knew little about how to operate in society when it came to moving around by himself and being willing to explore the wider world. The first part of this of course is that for some individuals who are DeafBlind, just as for those with other challenges, this is a true outcome. If one is not exposed to people and services such as Orientation and Mobility and Vocational Rehabilitation that are designed to help a person with a disability learn what is needed to thrive, one might indeed have a hard time. Even so, I appreciated that Fell included people who were functionally independent and who knew enough to teach Arlo, Cyril, and all in their circle some basic strategies to make his life easier. It is realistic, after all, to show that one might struggle with life as a DeafBlind person, but I believe it is equally if not more important to show that life can still be lived well with this or whatever condition one finds oneself.

Wordle’s The Word: On Internet Trends and Accessibility

Posted on by John

In a recent NPR story on what they called Garbage Trends, they noted that these sorts of trends arise on the Internet all the time and are often gone within a week or so. They are, I suppose by their nature, very visual and lack features that would make the accessible to blind and low vision people, as well as to folks with other disabilities that might require modification for full interaction.
But I think one of the cool things that is happening is that so many within our own community are learning how to create software or code that can render something usable far more quickly than an app’s developers, who are often hesitant to “look into the matter,” are willing to do. Such is the case with this new Internet word game called Wordle.
I remember the first time I saw someone’s Wordle post on Twitter and all I hear was something like “White square? White Square? Green Square” etc. I wondered hat on earth was that, becoming curious because I do enjoy playing word games, despite rarely being any good at them. I slowly saw more and more of these posts dotting my timeline, even among big-time folks, and yes I guess they’ve already hit that point of saturation that generates a lot of annoyance from those who no longer care to see such silliness. I can understand that, but I also wanted the ability to participate in the fun a little bit, especially driven by, as noted in that NPR story, the constant drudgery of the pandemic and related bad news.
So when I saw a Blind Bargains article detailing how one might set up the computer or phone with accessible code that someone created that would allow one to play Wordle, I bit. As one can see from clicking the above link and then the accessible Wordle page from within, getting things going with anything other than Google Chrome, which allows for simply adding an extension, is complicated. So I opted for the easy route and had mine up and running in a matter of moments.
The Wordle site generates one new word a day, and you have six attempts at guessing its five letters. It then tells you if you have correct letters, letters that are in the word but in the wrong place, or absent letters. I think I took five out of six guesses to get the first word and four out of six to get the second.
I just look at it as good, clean fun that allows me to feel like I’m “in it” with everyone else for the short time that this trend will likely last. And the implications of such nimble accessibility solutions being possible are not to be overstated either, namely in the potential for quicker adaptation to needed software for one’s job. So I’m delighted to see that we are able to come up with such powerful community-based solutions, and wish I were versed enough in their background, coding, scripting, and the like, to do some of that myself. Even so, I will just appreciate the efforts of others and hope that it inspires the initial creators to start taking wide-ranging access needs into consideration at a product’s creation, rather than it having to be built in later.

IOS Game Review: Swordy Quest

Posted on by John

When selecting games to play on my iPhone, I usually have a hard time either because they are too challenging or they rely heavily on sound for direction and orientation. Naturally, the latter is going to be the case in those that are designed at least to some degree with blind people in mind, but they tend not to work as well for those, like myself, with significant hearing loss. If I have to put on a pair of headphones to fully perceive what is happening for instance, well I may as well not bother.

On the other hand, games that are say Tex-based are usually too abstract for me to follow and/or don’t have as many cool sound effects. The effects are what really make things come alive for me. Or if they do get all of this stuff right, they lack some key accessibility components that make it difficult for all but the most expert blind player to execute.

So imagine my surprise when I downloaded a fun game called Swordy Quest from the iOS App Store after hearing of it on the Blind Abilities podcast. (I guess it is only available on iOS, but do not know for sure). Before starting it, I figured it would be too involved for me to figure out what was going on and that I would quickly lose interest. But I’ve found that it very well walks the fine line between being too challenging and so simplistic that accomplishing anything offers little pleasure. The addition of a “spirit guide,” who tells you which moves you might want to consider next helps with that.

As best I can tell, you’re on this island in a world called Fonetazia (like Fantasia? Haha). You fight all sorts of strange animals and travel about the island gathering resources that you can use to build stuff and trade. The story behind what you’re doing slowly unfolds as you unearth clues by solving fun puzzles that involve matching pairs of items. The sound effects are rich, especially as you fight and defeat the animals. And I’ve found that turning the in-game music volume down to 10% allows me to hear VoiceOver speaking and yet leave said music on to enhance the game’s mood.

And on the subject of hearing, and accessibility in general, I do not know if this title was built specifically for individuals who are blind but the accessibility is top notch. You are even told how to best use VoiceOver’s features to navigate among items within the game, and there are buttons that allow you to quickly revert to the top of the list after skimming your inventory items, for instance. I would even say that, while it might be kind of clunky to do so, one who is deafblind and fully relies on a Braille display could play this game. All of the prompts appear in text, and you would only need to touch the screen to hold down the button for gathering stuff. You can feel the phone’s haptic engine causing it to vibrate in your hand, and if the alert duration was set high enough, say at 3 seconds, you could read in Braille which items and how many you’ve collected. I have encountered very few games of this complexity that also reach such a high level of access for everyone. For this reason, I am certainly inclined to support it financially to the extent that I can.

I started playing on Friday night, and well we probably shouldn’t talk about how much time I’ve already put into it. But it’s a great way to kill rainy summer days, and it makes me feel more motivated when I do sit down to do the work that needs doing. This is the best iOS game I’ve seen since the makers of Dice World began working with us some eight years ago to improve accessibility of that platform. If you like that sense of adventure, I would say you’ll love Swordy Quest.

Cha-cha-changes

Posted on by John

Welcome to the first official post of 2015! Yeah I know, some of the Louisiana entries were made during 2015, but they were referring to an event that happened way back in ancient times of the year previous. So, here ya go.

Man, has this year gotten off to a rockin’ start! It is setting up to challenge me in ways I’ve never really been challenged, but that will help me get closer to where I want to be pretty quickly. These changes are happening on both a professional and personal level.

First, excitedly, I have been named President of the Norrie Disease Association. This was necessitated by our previous president having to step down due to some unfortunate circumstances that have made it difficult for him to continue in that role. While the reasons make me sad, I am still appreciative of having this opportunity and hope I can make the most of it. I got a strong vote of confidence from my fellow board members, though I honestly am not entirely certain why. Me? One who is sometimes too shy to make a simple phone call? Who definitely has a ways to go before he is as assertive as he would like to be? But, I hope I have made and am making progress in this area, and it will help to have such knowledgeable people to assist me as I do so. We’ll see if this August’s conference goes off fairly well.

RELATED: Five Years of the NDA

Second, this city and the Triangle Transit system have decided to pull a bit of a switcheroo on me. They’ve altered some of the routes that I take, especially that which I use to get home from work. I hadn’t known this initially, I suppose because I wasn’t smart enough to check the service changes page they posted shortly after the year began. This meant I got stuck at Durham Station downtown for 30 minutes, in the cold wind! I have since been trying to learn how to get from my old bus to the new one, and a cool thing is that BlindSquare GPS, an app on my iPhone, can actually tell me where the buses are within the station. Well it probably has some set database that doesn’t change often, as some of the numbers are transposed a bit. For example, the 700 now stops where the 400 used to, so it still calls that the 400. But as long as I know this, I can easily still use it to track my location. Hopefully I will know it by rote soon enough.

The final change I will talk about at this point is in my reading habits. Check out my 2014 Booklist, which you should find in the “Pages” section of this site. There, I note that I consumed 34 titles last year, a record for me. Many of these titles were by so-called “indie” authors, as I’ve befriended them on Twitter and wanted then to check out their works. As local writer Monica Byrne noted in an article that discussed her book, 2014 was actually the year of the indie author in many respects. One of its best reads, The Martian, had been put out by an unknown guy named Andy Weir. The thing I most liked about this book is that, while he clearly knows his stuff regarding what the planet is like, how one might experience a mission there, etc.; he does a good job of making things understandable to those of us who maybe don’t have such advanced knowledge.

I also took in more nonfiction than I ever have before. I’m thus starting off this year in the same way, currently reading a very popular title called The Immortal Life of Henrietta Lacks about a black woman who’s cancer cells were scooped in the 50s, implanted in a dish, and have gone on to aid in lots of research, medications, and the like. It’s an interesting read.

I have it as a goal this year to reach fifty (5-0!) books. That’s a lot for me, as I normally don’t have a whole lot of time to sit and read. I’m doing them two at a time though, and already about a third of the way through both books three and four.

I have them all in my iPhone these days, using the Audible, BARD (Braille and Audio Reading Download) mobile, iBooks, and Kindle Apps. All of these apps have their pros and cons, but as far as functionality goes I think Audible tops the list. In Kindle, if I happen to get a notification it shoots me to the top of the page I was currently reading. In iBooks, I am slowed by having to wait for the page-changing announcement to disappear, though I suppose I do like this announcement since I can keep track of my progress. And in BARD, the audio books work fine, but I wish the Braille books would be automatically marked when you stop. If I forget to set a mark before closing the app, it’ll jump back to the beginning of the book and I must then find my place again. Depending on how far I’ve read in, this can take a while!

Anyway, that’s a quick scan of 2015 as it has unfolded thus far. It looks to be an entertaining year, full of unexpected occurrences. I just hope most of those are favorable for me and for us all. More soon.

Five Years of the NDA

Posted on by John

The organization to which I am referring, the Norrie Disease Association, has actually existed for more than 5 years. If my facts are correct, it was founded in 2006 by individuals with Norrie or those who are close to such individuals, (e.g) family members, certain medical professionals. The main purpose of the NDA is to offer support to all involved, advance ability to do and knowledge into research on Norrie-related issues, and to enhance outreach within the larger medical and social context.

I became aware of this organization in 2009, when they advertised to a group of us who had completed a survey about Norrie symptoms on their upcoming conference in Boston. I decided pretty quickly that I would in fact attend that conference, with little understanding of how my life would change as a result.

On November 13 of that same year, 2009, I sat outside of my apartment clutching a nearly dead cell phone to my ear and shivering as I tried to maintain reception. I was attending my first ever teleconferemce as a board member of the NDA, and man was I ever shy. I probably didn’t say much beyond “Hello” when I called in, and “bye” on disconnecting after two hours of chatter. To be honest, I wondered why I’d opted to volunteer in this way at all, and especially as I was in the thick of a crazy first semester at grad school.

Time passed, and with few exceptions I attended each monthly meeting. Slowly, a rapport built between me and the rest of the group, which also consisted of two other Norrie men, two parents of persons with Norrie, and a sibling of that same type. The thing that most brought me out of my shell was the feeling that others took my responses seriously, even if at first they may have been hard to hear, since I would mumble with little confidence.

The person who did the most to ensure that I found a bit of my niche as NDA boardmember was the late, great Mike Kosior. My understanding is that this group was initially his idea, and at that time he held the title of Vice President. He encouraged us all actually, making each person feel like he or she had something valuable to contribute. We hadn’t discovered until he died, but Kosior took the time to email us one by one, asking how things were going, wondering how he might help to make things better, and giving us all silly knicknames. I was “Chief”. Interesting.

I got to participate in planning for the 2012 conference, a month prior to which Mr. Kosior sadly passed on. It was tough to carry on anyway, but we all felt that he would have wanted us to do so more than anything.

I’d chosen to head the meeting of Norrie men at the conference to discuss challenges and such that we face among ourselves, and I admit and have been told in critiques that I didn’t do the best job in the world at moderating said discussion. I think that shortcoming was again reflective of my general shyness, a characteristic I hope I’ve managed to tamp down a bit simply by continuing to watch how other board members conduct themselves.

I imagine I may get a good chance to find out at our next conference, which is tentatively set to take place in August of next year. I have been vice president since August of last year, and admittedly I’m still not entirely sure what I should do with the role. I do know that I have big shoes to fill, and should begin making more of an effort to do so, perhaps just by taking inspiration from what I got to see of Kosior’s actions.

In any event, I look forward to serving for as long as it is deemed acceptable and of use by and among others. I agree with the president though that we need at some point to get some new blood, so that we keep things, people, and ideas fresh. So to the rest of you in our little Norrie community, keep your ears open for when slots do open up. We will need individuals who represent a number of different backgrounds. Till then though, here’s to another five years!

#WhiteCaneDay : A Big Piece of Freedom

Posted on by John

Four cylindrical segments of aluminum, fitted together around a double elastic string. She, (because I want her to be a she), stands approximately 54 inches tall and comes to just below the second button on my comfortable sweater. She is the friend who is all good with me, as long as she doesn’t SNAP!

My beautiful, foldable, white cane. I often enjoy the stunned reaction I get when on public transit and I slide the holding string away and pop it open with a flourish.

“Wow, that stick is cool!

As an aside, I don’t have a great understanding of color, not surprisingly, so maybe you can explain why white is better than, say, red? Does red look too much like an emergency, and thus perhaps serve as a grater distraction rather than a signpost to just be aware? I’m curious.

In any event, today marks the 50th anniversary of National White Cane Safety Day, hashtagged on social media as #WhiteCaneDay. The National Federation of the Blind has published this article detailing the history and significance of this particular day. I immediately notice that it was born at the same time that equal civil rights for people of different racial/ethnic backgrounds were also being established. I doubt that this is entirely coincidental.

RELATED: Another great #WhiteCaneDay post: Don’t Fear The Cane

While I now consider her my friend, this “stick” and I were not always on such chummy terms. There are a few reasons for this, not the least of them being that my first metallic staff was a straight thing with curved top, like a candy cane. As a kid, I hated being further ostracized by this thing that I would have to slide under three chairs so as not to trip other children and teachers as they made their way around the class.

I knew the older blind kids had a folding cane, and that it would be a privilege afforded me if I got to a high enough level of Orientation and Mobility (O&M) to move around well and demonstrated a willingness to take care of the thing. Unfortunately, I did not always exercise sound judgement once I acquired that jointed object. For it also made a concealable weapon, ready to be whipped out as soon as I felt I was being insulted. Funny how quickly those halls cleared when it made that fantastic sound, like someone engaging in a sword fight. Get out of my way!

Into my high school and eventually college years, where I finally learned that she needed to stay on the ground, rising only high enough to make the taps that give me critical feedback about my environment. Are we nearing a curb? How far has the bus stopped from the sidewalk onto which I must step. And if I and my companion(s) in my blindness-oriented place of employment use proper skills, our extendable foldable friends will meet in the middle, instead of our heads! This is clearly a more desirable outcome.

As I practice these skills while out and about, I often wonder what some thoughts are that go through sighted people’s heads.

“No, ding dong, it’s not time to cross yet. You’re lucky I see you!”

RELATED: Travel By Leg: on my mobility abilities

“Aww, look at that amazing blind person who has dared to venture beyond his apartment and into the mean streets of town. I wonder where his attendant is?”

“Wait, is she really blind? She’s wearing glasses! Why the cane.

On this last point I’ll let a person with low vision explain more, but basically those who can see to some degree sometimes opt to carry canes in order to inform Joe or Jane Public that they might act in ways more consistent with individuals who are blind, due to an inability to take in a fuller picture of the environment. This can even include challenges in facial recognition, difficulties noticing where sidewalk turns to street, etc.

So if you see this person or any other using a cane, don’t make snap judgements regarding their visual acuity. Probably the best thing to do is clarity is really needed is to just ask, again as is always the case. And for my sake and all of those like me who wish to traverse our nation and world’s streets safely and in one piece, please use caution when operating a vehicle. Eyes on the road and your surroundings! Thank you.

I am grateful for those who have come before and worked hard and tirelessly to clear te way ahead for me. As the above-linked NFB article points out, as recently as 1930 most blind individuals didn’t dare venture beyond their home bounds alone. Now with a combination of fancy-shmancy technology and that good ol’ white cane, we range about as far and wide as we can dream. Here’s to 50 more years of safe, fun, informative, and ultimately life-affirming travel.

DC On Air 3, Meetings and Marching Home

Posted on by John

Friday:

Today starts early, as I take a quick listen to more local programming and hit the showers by 7 AM. I’d thought about opting for late check-out, but decide that I may as well just drag my bags to the couple of places I’d be going. It’s not like they are particularly heavy.

I make my way down to the second floor and am checked out by a guy who then claims he doesn’t even work at the hotel. This makes me a little nervous, but I guess all is well as there don’t seem to have been any further ramifications. I’d located my bill inside of my room just prior to departure, and so had only to drop off the room key at the desk anyway.

Then downstairs to await the first of my two meetings with long-time twitter friends. She shows up at 8, and we walk the few steps outside to one in a small chain of French sandwich shops called Au Bon Pain.

I opt for a delicious cinnamon pastry, and a cup of French vanilla coffee. This brings me around as we make small talk, I enjoying the never-fading novelty of hearing one’s voice in person after months of following them exclusively online. Actually, I’d heard her once before via a podcast to which I often listen, but she sounds different to me even than in that recording.

She needs to head back to work, so after about a half hour we walk back to the hotel’s ground floor waiting area. I don’t really call it a lobby, since it doesn’t even have a restroom. The lobby is basically on the second floor. I speak to the woman who works behind the counter about this, and she tells me that the hotel had been opened only 5 years ago. I’m surprised they opted to construct it in this way.

While awaiting my next meeting at sometime around 11, I sit in the chair and listen to that woman have a number of conversations with other guests. I also send and receive messages on my iPhone, while a man who works at some sort of major tech company watches.

“How do you use that,” he asks. “Does it talk to you?”

I pull out the headset and let him hear VoiceOver.

“See, I’ve been trying to convince the folks at my company that we need to make sure our products are usable by, people… people like… can I say?..”

“Yes, you can say blind people,” I tell him. I kind of understand his hesitancy regarding that, given that it can be a challenge to not use words that might inadvertently offend. While I am all for making sure to speak of people in the best way possible, I know at least when it comes to me I usually accept that maybe someone isn’t fully aware of which phrases are appropriate. The intent, the knowledge that we might wish to use mainstream products and can benefit from them, is more important in my opinion.

Eventually he departs to run further errands, and I settle back in to read. My next person arrives at around 11:30, and we go back to the same restaurant as before. Only at this time of course, I choose for a more lunch-type item. The chicken sandwich, with what I think was an unusual kind of cheese, is pretty good and filling. She has a broccoli soup that she says does not taste good at all. I knew it would be interesting to talk to her, because of her love of travel and the kind of work she does in blogging and social media. She is also deaf, but could understand me pretty well. Given that both of our lesser ear is the right, it makes trying to find a workable configuration for conversation a little fun. I do thoroughly enjoy the chatter, though.

She resides in the DC area, and so knows the Metro system well. I thus ask her if she can take me back to Union Station, only a stop away, so that I can go ahead and await the Megabus there. We actually take an escalator up higher to hop into the subway car, which then makes its way underground as it approaches Union Station. This is my first time in the DC subway since 2000, and my first on a subway period since 07. The major urban transit nerd in me will always find this exciting.

Once we arrive, she suggests that I wait downstairs in the Amtrak lounge, because the seats are more comfortable and it has WiFi. But once she shows me where the Megabus will board, I opt to stay on that level and in the other waiting room she finds. I somewhat regret this, as the air smells heavily of pain, but in the end all is well.

I get in there at approximately 1:10, and don’t depart until nearly 3:20 once my bladder begins to rebel. I flag someone down who helps me find a restroom, then choose to sit on a bench outside, even closer to the roaring buses but free of the nose-numbing smell of that room. I inform someone else that I wanted to board the bus that leaves at 4:15, and so suddenly at 3:50 my bag just disappears from under my leg.

“Time to go,” that person then says.

Um, you could have warned me first, pal. I’m thinking someone is stealing my luggage!

Tweet Signpost: So long to our nation’s capital. It’s been real.

I press my nose to the window as my sightless eyes take one last look at the city and the GPS names off streets. We pass by the Verizon Center, Constitution Gardens, and the National Mall before making that bone-jarring bounce back onto the bridge, over the river, and away.

I talk to my seatmate for a few minutes, finding out that she will stay in Durham on Friday night then be picked up by friends for a fun weeklong trip to Wilmington. Then she informs me that she wishes to sleep, so I fall silent and pull out the entertainment boxes.

Not much of note happens for the rest of the trip home. We pull into Durham Station shortly after 9:30, pretty much on time. I am somewhat dismayed to learn that my cabbie hasn’t in fact shown up. She sends someone else after me, mainly so that person could get some money and experience in picking up loyal clients. Only that person decides it’d be nicer to get a big fare, securing a couple of Raleigh trips right off of that bus. So my usual cabbie hears about this, becomes somewhat upset, and makes her way back across town to get me. But by this point, I have gone ahead and hopped into the van that was to take my seatmate to her hotel, with us splitting the fare. I badly need to use the restroom, and the facilities inside of that bus station have been shut for the night. After procuring fast-food, as I know my refrigerator is all but empty, I finally, mercifully arrive home.

And that is the end of a fun trip to DC, during which some light networking especially within NPR may have occurred. One thing that organizing this did show me is that if one wants something enough and knows the right people, one can make it happen. This is a really important lesson for me to keep in mind at all times.

There is some degree of irony perhaps in my journey taking place just before the 50th anniversary of MLK’s March on Washington for Jobs and Freedom occurred. As I’ve pondered this over the last few days, I wonder if and to what extend persons with disabilities played a role in that march. I guess not all that much? I have heard of some powerful civil rights protest by individuals with disabilities, though, and just as with many minority groups in this country, much progress has been made but much remains to be done. We’re here though, our faces will be seen, and we will continue to push for more! Join me?

My Tech Experience, 1997-2007

Posted on by John

In 1997, I was first introduced to the glories of Email. Well kind of, as for the most part our screen-reading software wasn’t exactly able to interact with the now primitive clients used to send and receive messages.
I’d taken a course over that summer at North Carolina State University. This was designed to prepare me for the academic side of life in college, which of course was rapidly beginning to include interactions with and an understanding of the Internet.
At that time, in order to work with the messages I occasionally had to receive, I’d have to get a sighted person to read them on the monitor. Also, I would take exams by writing the information into my affore mentioned Braille Lite and taking it back to the Rehabilitation Center on the campus of the Governor Moorehead School for the Blind to print it. This introduced some integrity issues, leading the professor to allege several times that I had cheated because I achieved no less than a 98 on any of the exams. I certainly hadn’t cheated though, and was able to prove my high level of understanding of the subject matter, Interpersonal Communication, during the group final. The group in which I was included obtained a score of 99, highest in the class by far.
By the time my freshman year began that Fall at the University of North Carolina at Charlotte, Job Access with Speech (JAWS) for Windows, was finally becoming more widely used. This is the screen-reading, (text-to-speech) program that Freedom Scientific developed. There were at that time a couple of other solutions for accessing information vocally, but JAWS was by far and away the preferred option as it was most able to support needed software in the employment setting.
Many different synthesizers work with JAWS and its ilk, but the one I still primarily use because it’s easiest to hear is Elloquence. Here’s a sample. I know you may find it challenging to understand still, but trust me it’s a far cry from the days of the Braille ‘n Speak.
I gained my first real exposure to this when having to take exams in the campus office of Disability Services. It took me a while to master all of the keyboard commands, and often if I even so much as accidentally alt+tabbed out of my exam’s file I’d be hopelessly lost.
By 1999, it had become clear that those of us who hadn’t grown up with the current technology would need to be fast-tracked so that we could get enough of a grip to remain competitive in class, work, etc. So, the North Carolina division of Services for the Blind put us through a week-long crash course in the Internet and email, also at the Raleigh Rehab Center. We were asked to type a sample paper into Microsoft Word to learn about spell check, formatting, tables, and the like. We also had to conduct searches on a site called 37.com, that supposedly aggragated the functionality of a bunch of search engines. This was certainly in the time before Google had risen to prominence. A highlight in that for me was finding the first video any of us had located online, a trailor for the Titanic movie after having been prompted by the instructor to type in “largest moving object ever built by the hands of man”.
I took my newly acquired skills, especially email, back to UNCC that fall and spent hours in one of two university labs that had computers with JAWS loaded on them. I browsed sports scores, read the newspaper, but used much of that time composing messages to people I wanted to get to know. One of those regular correspondences did nearly lead to a deeper relationship with a woman, as I ended up taking her number and going home that holiday season with a stack of long-distance calling cards so that I could continue chatting with her. For various reasons though, that kind of fizzled out.
By 01, the Division of Services for the Blind had begun providing personal computers to students on a larger scale. Many of these systems were used, and so they weren’t of the highest quality. Still, I found it very cool to finally have a machine in my dormroom, and to thus be able to hop out of bed at 2 AM and get online.
I slowly became more proficient, mainly because I was surrounded by some really gifted blind individuals who taught me how to do many things. They sat with me as I banged on the keys and swore at the unit as I struggled to configure instant messaging software. Plus they showed me the wonders of downloading music! Oh c’mon, I know y’all remember Audio Galaxy. It was magical to be able to type in a random song and suddenly hear it in my speakers. In my defense, I hadn’t realized that was illegal at the time, although I don’t know how as we weren’t having to pay for it.
When I had to relocate to Southern Pines in 03, actually an even smaller town called Pinebluff, I signed up for dial-up service with Earthlink. I hadn’t initially realized that I could dial a number in Southern Pines, and so was calling one in Fayetteville instead. Hello $250 phone bill. Oops? My folks accepted my apologies for that, as sadly I didn’t have the cash to reimburse them for it then. Lessons learned.
I could barely get online though, because by the time I finally won the phone wars with everyone else in the household it’d usually be well after 12 AM. And, it was so slow! I did think the sound made when one was connecting to dial-up was kind of cool though, it just sounded technological.
On moving back to Charlotte later in the summer of 2003, I acquired cable Internet access, and the rest was history. Finally, I could really stream audio online. Baseball, football, Internet radio stations, you name it.
I actually think that not a whole lot more significant happened between that point and 2007, and so I’ll go on with the rest in the next entry.